We provide fully digital educational content: videos, files and quizzes that are viewed and downloaded from the website. No physical product is shipped, so there are no shipping fees, no delivery address and no delivery time.
What does “delivery” mean here?
For us, delivery means activating your access to the course or plan on your account. This happens immediately and automatically as soon as payment succeeds — usually in less than a minute, without waiting for anyone’s approval.
How to reach the content after paying
- Sign in to your account on the platform — with the same email or mobile number you paid with.
- Open your dashboard or the “My courses” page — you will find the course in your list of courses.
- Click the course and start the lessons right away in the site’s player.
The content works on any device with an internet connection — phone, tablet or laptop — without installing any software, and you can install the platform as an icon on your phone’s home screen.
Access period
Your access to the content stays open for the whole period of the plan you subscribed to, as stated on the subscription page, and you can replay any lesson as many times as you like during that period. Attachments and files can be downloaded to your device and opened without an internet connection.
Manual payment
If we agree on a manual payment method (bank transfer or wallet), activation happens once we confirm receipt of the amount, within 24 business hours at most — and if there is any delay we will let you know ourselves.
If your access doesn’t appear
- Refresh the page, then sign out and sign in again with the same account you paid from.
- Make sure you are not signed in with another account — a different email or mobile number from the one you paid with.
- If the problem persists, contact us by the email or WhatsApp shown on this page, with the transaction number and payment date.
We resolve activation problems within 24 hours of being notified. If we cannot activate your access at all, we refund the full amount in line with the refund policy.
This page is part of the agreement between NMA — National Medical Academy and you as a user of the platform. If anything is unclear, message us and we will clarify it before you subscribe.